Incidents & Injuries
Report, Investigate and Close Out Incidents — With Full Traceability
RSURED gives you a complete incident and injury management system — from first notification to investigation, corrective actions, regulator reporting and return-to-work tracking. Everything is digital, auditable, and connected to your workforce, contractor, risk and SHMS records.
What This Module Does
This module manages the full lifecycle of workplace incidents, injuries and near misses.
👉 Log incidents in the field or office — with photos, GPS and severity ratings
👉 Classify events (injury, property damage, environmental, near miss, hazard escalation)
👉 Record contributing factors, causes, persons involved and contractor details
👉 Trigger automatic actions and workflows for investigation and corrective control
👉 Manage return-to-work programs and rehabilitation tracking
👉 Generate regulator-ready reports and investigation summaries
Key Features
| Feature | What It Includes | Why It Matters |
|---|---|---|
| Incident Reporting (Mobile + Desktop) | Capture incidents, injuries, near-misses with photos, GPS, date/time and person involved. | Ensures events are reported in real time, not days later. |
| Incident Classification & Coding | Apply regulator classifications (RSHQ, WHS, mine safety categories, environmental codes, etc.). | Ensures reporting is accurate and compliant with legislation. |
| Investigation & Contributing Factors | Record root causes, unsafe acts/conditions, equipment involved, contractor details. | Supports high-quality investigations and defensible outcomes. |
| Automated Corrective Actions | Create and assign actions based on incident type or investigation outcome. | Nothing gets forgotten — all follow-ups are traceable. |
| Return to Work (RTW) Management | Record injuries, treatment, medical restrictions, rehabilitation programs, clearance status. | Tracks your legal and duty-of-care obligations. |
| Dashboards & Metrics | Incident frequency rates, MTIFR, LTIFR, open vs closed actions, contractor-specific incidents. | Gives supervisors and managers real-time visibility of risk and performance. |
| Regulator Reporting & PDFs | Export structured reports for RSHQ, WorkSafe, insurance or legal teams. | Saves hours compiling documents and ensures compliance is covered. |
Typical Incident Workflow
- Incident occurs → Logged in RSURED (mobile or desktop)
- Supervisor notified automatically → Validates severity and category
- System creates investigation task & actions to responsible persons
- Contributing factors, witnesses, photos and data are added
- Corrective actions tracked until closed
- Return-to-work plan activated if injury occurred
- Final report is locked, signed and stored for audit/regulatory evidence
Example Dashboards & Reporting
- Incident heatmap by severity & likelihood
- MTIFR / LTIFR rates by site or company
- Injuries by body part, role or task
- Contractor vs employee incident ratios
- Open vs closed investigations
- Overdue corrective actions
- Recurring causes or hazards
Benefits to Your Organisation
✔ Faster, more accurate incident reporting
✔ No missing paperwork or forgotten actions
✔ Complete traceability — who logged, who approved, who investigated
✔ Better engagement from contractors and workforce
✔ Supports regulator compliance (RSHQ, WHS, ISO standards)
✔ Reduces repeat incidents through root-cause learning
✔ Creates legally defensible evidence for claims, investigations and audits