Incidents & Injuries.
Report, investigate and close out incidents and injuries in one connected platform. Built for mining, rail, civil and ports operations where consistent capture, timely notification and defensible records aren't optional.
Replace the form-and-email incident process with one connected workflow.
Most incident processes still rely on PDFs, email chains and shared drives — slow to capture, inconsistent to investigate and hard to evidence later. RSURED Incidents & Injuries moves the whole lifecycle into one workflow, from field report to closed corrective action, with risk, workforce and audit data joined up.
Capture in the field
Workers and supervisors report incidents, near misses and injuries from mobile or desktop — with the right fields by event type and site.
Investigate consistently
Run structured investigations with configurable methodologies, evidence capture, root cause analysis and review sign-off.
Close the loop
Corrective and preventive actions feed directly into the improvement workflow — owned, dated and tracked through to verification.
Built for the realities of high-risk incident management.
Every feature is designed to make capture faster, investigations more consistent and actions easier to close — without adding administrative burden for the people on site.
Incident Reporting
Configurable incident, near miss and hazard event reporting from mobile or desktop, with event-type-specific fields, site context and offline-friendly capture.
Injury Management
Capture injury details, body part, mechanism and treatment classification — supporting LTI, MTI and RWI categorisation alongside duty status tracking.
Notifications & Escalation
Automated notifications to supervisors, HSEQ, site leadership and contractor stakeholders — with escalation rules based on severity and event type.
Investigation Workflows
Structured investigations with configurable methodologies (ICAM, 5 Whys, TapRooT-style), evidence linkage, contributing factors and root cause analysis.
Corrective Action Management
Raise corrective and preventive actions directly from investigations — assigned, due-dated and tracked through to completion and effectiveness review.
Risk & Hazard Links
Connect every incident to the relevant hazard, risk register entry and critical controls — so failures update the risk picture, not just an isolated record.
Evidence Capture
Attach photos, videos, witness statements, documents and site sketches directly to the incident record — versioned and retained as part of the case file.
People & Contractor Context
Link incidents to the people involved across employees and contractors — pulling roles, competencies and site assignments from the workforce record.
Audit-Ready Records
Every incident, investigation, action and approval is captured with timestamps and history — defensible records for regulators, insurers and internal audit.
From first report to verified close-out — in one connected workflow.
A consistent process that supports operations and HSEQ teams across multiple sites, contractors and event types — without forcing everyone to use the same paper form.
Report from the field
Workers and supervisors raise incidents, near misses or injuries on mobile or desktop using event-specific forms tailored to the site.
Notify & triage
Automated notifications and escalation rules alert the right people based on severity, type and site — with immediate triage and initial response captured.
Investigate
Run a structured investigation using the chosen methodology — evidence, witnesses, contributing factors and root causes recorded in one case file.
Action & verify
Raise corrective and preventive actions, assign owners and due dates, track to completion and verify effectiveness before closure.
Learn & connect
Outcomes feed back into the risk register, hazard library and shared learnings — so the next site benefits from what was uncovered.
Incident intelligence leaders can actually use.
Out-of-the-box dashboards and reports give site managers, HSEQ leaders and executives one trusted view of incident performance, investigation quality and action status.
Incident Overview Dashboard
Live view of open, under investigation and closed incidents across sites — filter by type, severity, contractor and event classification.
Injury & Treatment Reporting
LTI, MTI, RWI and first-aid breakdowns over time, with duty status, body part and mechanism analysis to support safety leadership reviews.
Trends & Lead Indicators
Trend hazards, near misses and incidents alongside investigation findings — spot leading indicators before they translate into serious harm.
Action Status Reporting
Status of all corrective and preventive actions — outstanding, overdue, completed and verified — with owner accountability built in.
Site & Contractor Performance
Compare incident rates and investigation quality across sites and contracting companies, with normalised metrics where exposure data is available.
Executive & Regulator Reports
Export-ready reports for executive packs, board updates and regulator submissions — drawn from the same source of truth, not a parallel spreadsheet.
Operational outcomes that matter.
RSURED Incidents & Injuries is built to make capture easier, investigations stronger and actions more reliable — supporting connected compliance across your operation.
Faster, more consistent capture
Field-first reporting and configurable forms mean incidents are captured close to the event, with the right detail by type — not days later from memory.
Better investigations
Structured methodologies, linked evidence and consistent fields lead to investigations that focus on contributing factors and controls, not paperwork.
Actions that actually close
Corrective and preventive actions are owned, tracked and verified — closing the loop between what was learned and what was changed.
Connected to risk
Incidents update the risk register, hazard library and critical control performance — turning each event into operational learning.
Defensible records
Every report, investigation, decision and action is captured with history and timestamps — supporting regulator, insurer and audit conversations.
One platform, less duplication
Workforce, contractor, site and risk data are already in RSURED — incidents draw on the same source of truth instead of re-keying information.
Incidents are stronger when they're connected.
The RSURED platform brings incidents, risk, actions, assurance, workforce and reporting together — so data flows between modules instead of sitting in silos.
Risk & Hazard Management
Connect every incident back to the relevant hazard, risk register entry and critical controls — so risk data stays current with the work.
Learn moreBusiness Improvement & Actions
Track corrective and preventive actions from incident investigations through to completion and effectiveness review.
Learn moreAudits & Assessments
Findings from audits and assessments raise as actions or incidents — keeping assurance activities joined up with operational events.
Learn morePersonnel & Workforce Management
Link incidents to the people involved, with role, competency and site context drawn directly from the workforce record.
Learn moreDashboards & Reporting
Live dashboards bring incidents, hazards, actions and workforce data together for operational intelligence at every level.
Learn moreEnterprise compliance. One connected platform.
See how RSURED handles incidents and injuries end-to-end — from field report and investigation through to corrective actions, risk links and audit-ready reporting.