Coal Mine Operator compliance software for connected Queensland coal operations.
RSURED supports Queensland Coal Mine Operators (CMOs) with connected compliance workflows across their Safety and Health Management System (SHMS), Site Senior Executive (SSE) visibility, contractors, workforce competency, critical controls, audits and reporting — aligned to the operational context of the Coal Mining Safety and Health Act 1999 (CMSHA).
RSURED supports compliance workflows and operational visibility. It does not provide legal advice or guarantee compliance with any statutory obligation.
What is a Coal Mine Operator?
In Queensland, a Coal Mine Operator (CMO) is the entity accountable for the safe operation of a coal mine under the Coal Mining Safety and Health Act 1999 (CMSHA). The CMO carries the primary obligation to manage risk to workers and to maintain a Safety and Health Management System (SHMS) appropriate to the operation.
The operational reality
A Coal Mine Operator (CMO) is responsible for how work is planned, authorised and performed on site — including the appointment of a Site Senior Executive (SSE), management of Principal Hazards, oversight of contractor companies and workers, and evidence that critical controls are in place and effective.
Where RSURED fits
RSURED does not replace the CMO's SHMS or provide legal interpretation of CMSHA obligations. It provides the connected operational platform — workforce, contractors, training, site access, risk, incidents, documents and audits — that helps CMOs maintain visibility, improve consistency and support audit readiness across single or multiple coal operations.
What Coal Mine Operators are dealing with day to day.
Coal Mine Operator obligations touch every part of the operation — from the SHMS to the gate, and from contractor onboarding to critical control verification. Disconnected systems make that visibility hard to maintain.
SHMS document control
Managing standards, procedures and controlled documents that make up the Safety and Health Management System — with version history and site relevance.
SSE visibility and accountability
Giving the Site Senior Executive live visibility of workforce, contractor and risk status across the operation, not stitched together from spreadsheets.
Contractor company oversight
Coal operations rely heavily on contractor companies. Prequalification, insurances, competencies and site readiness need to be current and defensible.
Workforce competency
Linking tickets, licences, VOCs and role requirements so only competent, verified workers perform coal-specific tasks.
Risk and critical controls
Connecting Principal Hazards, critical controls, verifications and field observations to the people, plant and work areas they affect.
Incidents, audits and actions
Capturing incidents, inspections, internal audits and corrective actions in one auditable record — ready for regulator, insurer and internal assurance.
Documents and reporting
Producing consistent, current compliance reporting across sites without rebuilding spreadsheets every month.
Multi-site consistency
Applying consistent core CMO workflows across multiple coal sites while configuring what is genuinely local to each operation.
Connected modules that support Coal Mine Operator workflows.
RSURED brings SHMS, workforce, contractors, competency, risk, site access, incidents, audits and documents into one connected platform — so CMO teams can maintain visibility and support audit readiness without rebuilding the same data in multiple systems.
SHMS documents in one controlled record
Version-controlled standards, procedures and SHMS elements — with visibility of who has acknowledged the current version.
Contractor company assurance
Prequalify contractor companies, track insurances and status, and connect their workers into the same competency and site access flow.
Coal-specific competency
Map tickets, VOCs, statutory qualifications and role requirements against tasks — so authorisation is based on live competency status.
Risk, hazards and critical controls
Maintain risk registers, Principal Hazards and critical control verifications connected to the people, plant and areas they apply to.
Verified site access
Only compliant, competent workers are approved on site — with digital sign-in and live muster supporting emergency response.
Audits, actions and evidence
Plan and conduct internal audits and inspections, close actions and keep evidence linked to the SHMS element it supports.
One CMO workflow across personnel, contractors and controls.
Each record connects to the next — so a change to a worker's competency, a contractor's insurance or a critical control verification is reflected wherever it matters.
Operational areas RSURED helps connect.
RSURED helps organise the operational workflows that sit around CMSHA obligations. It supports how work is planned, authorised, evidenced and reviewed — it does not interpret or guarantee statutory compliance.
Safety and Health Management System (SHMS)
Maintain SHMS documents, standards and procedures in a controlled, versioned record — with acknowledgement, ownership and evidence.
Site Senior Executive (SSE) visibility
Live dashboards for workforce compliance, contractor readiness, risk status and outstanding actions — supporting SSE oversight.
Contractor management
Prequalify contractor companies, monitor insurances and status, and connect their workers into the same competency and access workflow.
Principal Hazard Management Plans (PHMPs)
Link PHMPs to the risks, controls, roles and verifications they depend on — with a clear trail from plan to site activity.
Critical controls
Register critical controls, plan verifications and capture field evidence — with visibility of control status across sites.
Audit readiness
Internal audits, inspections and assessments captured with actions and evidence — supporting regulator, insurer and internal reviews.
Built from practical coal mining experience.
RSURED is used in coal mining environments, including operations associated with QCoal and Bravus. That experience shapes how RSURED handles Coal Mine Operator workflows — from SHMS document control and contractor assurance to critical control verification and audit evidence.
This reflects practical industry experience and product context only. It is not a customer endorsement, and RSURED does not guarantee compliance with any statutory obligation.
Modules that support Coal Mine Operator workflows.
Each module is part of one platform — sharing the same workforce, contractor, training, risk and site data used across CMO operations.
HSEQ Documents & SHMS
Controlled SHMS documents, procedures and standards with version history.
Learn moreTraining & Competency Management
Tickets, VOCs and role requirements — verified against tasks.
Learn moreRisk & Hazard Management
Principal Hazards, risk registers and critical control verifications.
Learn morePersonnel & Workforce Management
One record of every worker, role, qualification and site assignment.
Learn moreCoal Mine Operator compliance software — questions we hear.
What is a Coal Mine Operator (CMO)?
In Queensland, a Coal Mine Operator (CMO) is the entity accountable for the safe operation of a coal mine under the Coal Mining Safety and Health Act 1999 (CMSHA). The CMO holds the primary obligation to manage risk and maintain a Safety and Health Management System (SHMS) appropriate to the operation.
Does RSURED guarantee CMSHA compliance?
No. RSURED is Coal Mine Operator compliance software that supports connected compliance workflows — SHMS document control, contractor oversight, competency, critical controls, incidents, audits and reporting. It does not interpret CMSHA or guarantee statutory compliance. Legal interpretation remains with the operator and their advisors.
How does RSURED support the Site Senior Executive (SSE)?
RSURED gives the SSE and their team live visibility of workforce compliance, contractor readiness, risk and critical control status, outstanding audit actions and incidents — across single or multiple coal sites.
Can RSURED manage contractor companies as well as their workers?
Yes. RSURED handles contractor company prequalification, insurances and status, and links each contractor worker into the same competency, site access and reporting workflows as direct employees.
How does RSURED support Principal Hazards and critical controls?
Principal Hazards and critical controls are maintained in the risk workflow and linked to the people, plant, procedures and verifications they depend on — so control status is visible alongside operational activity.
Is RSURED suitable for multi-site coal operations?
Yes. RSURED supports consistent core CMO workflows across multiple coal sites while allowing local configuration for site-specific requirements, contractors, roles and reporting.
See how RSURED supports Coal Mine Operator workflows.
A tailored walk-through of how RSURED supports SHMS, SSE visibility, contractor oversight, competency, critical controls, audits and reporting for Queensland Coal Mine Operators.