Workplace Wellbeing & Psychosocial Risk
Give workers a safe way to raise a concern, and give your organisation a connected record of how the psychosocial hazard behind it was managed — from first report to final sign-off.
A concern is the signal. The hazard is what you manage.
When a worker raises a concern about bullying, workload or isolation, the care usually happens. What's often missing is the connected record: who reviewed it, which hazard it relates to, whether the controls were checked, what actions followed and who signed it off. RSURED connects each wellbeing concern to the psychosocial hazard in your risk register, so support for the worker and assurance over the controls happen in the same workflow.
Report from the field
Workers raise a wellbeing concern from the RSURED mobile app, including at remote sites with no connectivity.
Linked to the psychosocial hazard
Each concern is linked to an open psychosocial hazard in the risk register, so the record is there when someone asks how it was managed.
Control assurance, not case investigation
The risk owner confirms the controls for that hazard are in place and effective, and gaps become tracked actions.
Support for the worker. Assurance over the controls.
Every feature connects a wellbeing concern to the psychosocial hazard behind it, the people responsible and the actions that follow.
Report from the Field
Workers raise a wellbeing concern from the RSURED mobile app, including at remote sites with no connectivity. Reports sync when the device reconnects.
Anonymous Option
Workers can choose to report anonymously. Anonymous reports are routed to a smaller, nominated group and follow an adjusted sign-off path.
Immediate Safety Check
Every report asks whether the worker's immediate physical safety is at risk, so urgent situations are visible from the first moment.
Linked to the Psychosocial Hazard
Each concern is linked to an open psychosocial hazard in the risk register — job demands, bullying, remote or isolated work and others you define.
The Right People, Notified Automatically
Nominated support officers, the hazard's risk owner and site leadership are notified based on the hazard and site selected. Who is notified is configured to your organisation.
Control Assurance, Not Case Investigation
The risk owner's role is to confirm the controls for that hazard are in place and effective — not to investigate personal circumstances. Gaps become tracked actions.
Actions Tracked to Completion
Actions are raised against the concern, assigned and tracked. A concern can't move to final sign-off while actions remain open.
Recorded Sign-Off and History
Progress notes, actions and sign-offs build a full history of the concern from report to closure, retained as part of the record.
From first report to final sign-off.
One workflow for HSEQ, site and support leaders — so each concern is reviewed, the controls are assured and the record is complete.
Raise
A worker submits a wellbeing concern, named or anonymous, and links it to the relevant psychosocial hazard.
Review
Nominated support officers review the concern, record progress notes and coordinate support.
Assure
The risk owner reviews whether the controls for that hazard are working and raises actions for any gaps.
Act
Actions are assigned and tracked through to completion.
Sign off
Nominated reviewers and site leadership sign off, and the concern is closed with a complete record.
Built for sensitive information
Psychosocial concerns often involve personal and sensitive details. RSURED keeps them out of general search, limits access to the people involved in managing the concern, and keeps the risk register focused on the hazard and its controls rather than the individual case.
- Role-based access to concern records
- Concerns excluded from general platform search
- Anonymous reporting option
- Risk owners focus on controls, not personal circumstances
Connected across the platform
Risk & Hazard Management
Psychosocial hazards sit in the same risk register as your other hazards, with owners, controls and reviews.
View moduleBusiness Improvement & Actions
Actions from wellbeing concerns are tracked alongside actions from incidents, audits and inspections.
View modulePersonnel & Workforce Management
Reports are tied to people, contractors and sites already in RSURED.
View moduleDesigned to support a structured approach to psychosocial hazards — identifying hazards, controlling risks, reviewing controls, consulting workers and keeping records. Requirements vary between jurisdictions and industries; RSURED is configured to your organisation's framework.
See how a concern becomes a managed hazard.
We'll walk you through a wellbeing concern from report to sign-off, and how it connects to your risk register and actions.